Merseyrail is one of the most punctual and reliable railway networks in the UK, running 800 trains and carrying over 100,000 passengers daily.
Merseyrail is currently 14 years into a 25-year concession managed by local transport authority, Merseytravel. Concession reviews are undertaken every five years, and it was between two review dates that Kevin Lindsay, Business Systems Support Analyst for Merseyrail became aware of the spike in passenger demand for WiFi access and recognized that something had to be done.
The Mojo Solution
In the last five years, guest WiFi for railway passengers has gone from being a ‘nice to have’ to something that they expect. In 2013, Merseyrail appointed Mojo Networks to implement a guest network system into their head office, and it was imperative that Merseyrail maintain PCI/DSS compliance. Since Mojo AirTight, our industry leading WIPS, and the Mojo Cloud support certification for many federal-grade security measures, including PCI/DSS, moving ahead with our solution became a no-brainer when scoping a rollout to all 67 stations.
"We are happy with our decision to purchase Mojo Networks. The changes brought by Mojo have been well received by both our customers and staff alike."
-Kevin Lindsay, Business Systems Support Analyst, Merseyrail
Mojo Networks cloud-based management provides Kevin and his team the ability to work more efficiently from virtually anywhere, completely removing the need for onsite server management. Now, the entire network is controlled from the IT team’s desks in Merseyrail’s central office.
- Provided passengers with seamless, uninterrupted connectivity as they pass between underground stations.
- Improved the productivity of a small IT team by eliminating the need to travel to stations for troubleshooting or AP management.
- Networks are now secured by Mojo AirTight, industry leading WIPS along with required PCI/DSS compliance.