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Fanning the Flames of Rebellion with Honor
Posted by Rick Wilmer on Sep 14, 2017
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Witnessing ethical train wreck after train wreck in Silicon Valley, it’s easy to conclude that the quest for success at all costs is a recent phenomenon and one limited to startups.

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WizShark Brings Collaboration to Troubleshooting
Posted by Davneetsingh Narang on Jul 24, 2014

AirTight offered early beta access to WizShark, our visual WiFi troubleshooting tool in cloud, and since then it has been a fun ride for the team. It was heartening to see a number of WiFi professionals taking interest in the tool and appreciating its graphical representation of packet captures. Of course, the positive feedback was accompanied with, as expected, feature requests!

Packet Capture with AP Radios – What’s Under the Hood?
Posted by Hemant Chaskar on May 19, 2014

Wireless packet capture has always been important to Wi-Fi professionals and support engineers for resolving network problems. With the diversity of wireless clients that is already around and which is only expected to grow with the Internet of Things (IoT), packet capture capabilities will continue to be critical. Wireless packet capture can be facilitated in the AP radios using the hardware and the driver level hooks. Read on to find out what’s under the hood.

There are two main plumbing points to get frames from wireless up to the application: one in the hardware and the other in the driver software. At the hardware level, the radio supports “Promiscuous Mode” option. When this option is activated, the hardware passes all wireless frames received on the channel where the radio is operating up towards the driver software. When this option is deactivated, the hardware passes only the wireless frames for the MAC of the radio (and the frames like probe requests & beacons based on the additional sub-settings under non-Promiscuous mode) up towards the driver software.

The driver software can operate in AP, STA, or Monitor Mode.

WizShark Beta: Visual Wi-Fi Troubleshooting in the Cloud
Posted by Ryan Adzima on May 12, 2014

WizShark is changing Wi-Fi troubleshooting for the better. This tool is now open, register for a risk free trial account.

At Interop in Las Vegas, a Wireless Field Day delegate and all around wireless guru George Stefanick presented “The Wireless Engineer’s Essential Toolkit” and covered everything you could need to properly deploy, maintain, and troubleshoot a WLAN. George took extra time to emphasize how important it is to quickly get the information needed to diagnose an issue. The attendees were engaged and afterwards the conversations continued in the hallways. It’s clear that people want to know how to use the tools of the trade but not everyone has the time to learn such specific tools (I know I didn’t when I was the resident networking jack-of-all-trades).

Network troubleshooting in distributed Wi-Fi environments
Posted by Hemant Chaskar on Nov 20, 2013

Wi-Fi is installed after everything else in the network is already set up – switches, routers, servers, firewalls, VPNs etc. Naturally, customers rely on their Wi-Fi solution provider to alleviate any network problems that arise during the Wi-Fi deployments, even though the problems are not necessarily Wi-Fi specific.

Need Wi-Fi troubleshooting? Call up a networking Jedi!

Network issues aren’t something new in any project. However, the troubleshooting task becomes challenging when it needs to be done remotely and when there isn’t much onsite IT help. This is often the case with the distributed Wi-Fi deployments. Also, due to the heterogeneity of the network infrastructure in many environments in the distributed vertical, sometimes very stealthy network problems are encountered. Take these recent troubleshooting examples which underscore these points.