Every wireless troubleshooting story starts with a user complaint: “There’s a problem with the WiFi.” (Although sometimes the complaint is in more colorful language.) Here’s how we easily solved one issue using Mojo Packets, our online troubleshooting tool (formerly called WizShark), and busted the myth that stationary clients don’t roam.
AirTight offered early beta access to WizShark, our visual WiFi troubleshooting tool in cloud, and since then it has been a fun ride for the team. It was heartening to see a number of WiFi professionals taking interest in the tool and appreciating its graphical representation of packet captures. Of course, the positive feedback was accompanied with, as expected, feature requests!